Originally Posted by
FreFly
Requesting paper certificates is already a nuisance. Having to get a certificate re-issued if the upgrade failed to clear only adds insult to the injury.
Somehow I get a feeling that UA & LH do not want me to use the upgrades.
Agreed on both counts. I used to carry a paper certificate with me in case of irregular operations causing me to get bumped from UA to LH. Obviously this won't work any more.