FlyerTalk Forums - View Single Post - Fantastic Rimowa Repair Service (Warranty experience)!
Old Feb 12, 2013 | 4:52 pm
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jib71
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Originally Posted by deniah
do you think rimowa will repair it under warranty?
Rimowa will tell you if you contact them. Email addresses are on the website.

IME - They request the reference number on your piece of luggage. I assume they verify that it's genuine. Then they will confirm the repair under / not under warranty.
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