FlyerTalk Forums - View Single Post - Update to Lufthansa (LH) GPU Certificate Request Process
Old Feb 12, 2013 | 4:34 pm
  #12  
SAN 1K
 
Join Date: Jul 2007
Location: Raleigh
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Originally Posted by LeviFlight
Would be helpful if UA Insider could clarify how the above mentioned problems will be addressed before a change is made. Many thanks.
Would be helpful to have an explanation of the actual problem that UA and LH believe needs to be solved. Why was it hard to track usage on the old system? Someone just needed to type in the info.
Seeing as the Germans are known for being "by the book", the odds of being able to re-use failed certs seems low.
So here is another change which (somehow) benefits UA at the expense of the customer. Another example of how (not) to run a customer-centric business.
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