So, after three weeks and 9 different customer service reps, Microsoft has decided that my current computer is not compatible to run Windows 8. I don't want to get into yesterday's 12-hour saga other than to say that at least the last person I spoke to at the Microsoft Store did not hassle me about returning everything and getting a refund. Now I just have to be diligent about getting it all back to them this week.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]