Originally Posted by
Can I help you
I thought we did offer a premium bus service from T5 for CE customers?
I've had premium bus arrivals for CE (note - not F

) at T3 and T5, but never any premium departure bus I can recall, whatever the cabin or route

The CE arrivals bus experience now seems to be consistent, and credit where it's due this
IS a significant improvement (finally) ^ But there is much for BA to still fix in this area.