Originally Posted by
Hilbe
I was able to use my previous CVS "use alternate tender card" AMEX card for 1 VR $500 purchase on the 5th. I went today and got the "use alternate tender" message again on my AMEX. I called CVS Customer Care today to see what the deal is. Hoping they can tell me why they keep locking up my card. They said it could be a week to find the answer...
How is CVS customer care going to help you? Why would you even call them? Call your card issuer !
If this is a AMEX GC bought at store (like OD), it takes an hour before they can be used. If it is normal AMEX, call them. They are rejecting your transaction.