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Thread: Cancelling Avianca Award Flights - Not flying is cheaper than buying miles
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Old Feb 8, 2013 | 11:11 am
  #15  
YorkieFlyer
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Originally Posted by ckn2
I just cancelled a ticket yesterday and the agent specifically told me I'd get the miles back, not the money.

Unfortunately, she also said I had to go personally to a ticketing office to request a refund, so no more automated system working.

Does anybody else have the same experience lately?
I can confirm from two tickets cancelled for two different accounts this week. All done on the phone with a lot of patience, curiously no auto credit card shenanigans with one booking. All points back in the accounts not cash.
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