Originally Posted by louie-m

But the very helpful lady couldn't see 2 seats from ZRH to LHR in business on two flights that I can see using ANA which means a longer than ideal transit. I have the flights on hold - is this a known issue/might this change when I call again?

Originally Posted by louie-m

I tried again. Spoke to someone different and he could also only see one seat on each flight, yet both ANA and United show 3 seats (I need 2). Any suggestions?

Originally Posted by JBHighRoller

If you are looking at ANA availability, then all bets are off.

Originally Posted by mtkeller

Last I checked, NH doesn't fly between ZRH and LHR.

Originally Posted by travelkid

NH as in ANA the search engine

Originally Posted by mtkeller

My reading of the conversation is that JBHighRoller was referring to the difficulty in getting US agents to see space on NH flights that shows in multiple tools, since it seems the exact route on which the elusive space was got lost in the discussion.