Originally Posted by
vbroucek
I have benefited in similar way - mistake in booking system handed me seven nights stay in apartment that usually costs 1000Euro/night for 100Euro/night. Thanks to FT. However, I have never ever actively sought how to bend rules or even breach them...
But unfortunately, many airlines are using this as the explanation... Yes, they are not right, but the do so...
I know airlines use that as a lame excuse, but that does not make pax at fault, IMO.