I should have found this thread beforehand but I entered a special meal request 48 hours in advance online via the "Edit Traveler Information" screen on the United website. I just got off the phone with the 1K line and of course they state nothing was found.
Is that screen useless essentially? Does a special meal always require a call for all reservations?
<insert angry comment how LH does this all electronically without a call even in Y>