FlyerTalk Forums - View Single Post - Changing A ZFF Ticket When Zero Availability In Z

Feb 5, 2013 | 1:51 pm

#5

KVS

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Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by KQ321

However, it is quite likely that there is still space in the economy cabin - eg: Y9 B9 M9. So, if I ask KLM to downgrade my booking into, say, M, what will they say:
a) That is not possible?
b) That is possible, but we will not refund the fare difference?
c) That is possible, and we will refund the fare difference?

I can't find this addressed in the ZFF fare conditions anywhere

Quote:

Originally Posted by KQ321

However, these conditions are not mentioned in the xFFxx (ie: Fully Flexible) fare rules - and my (limited) understanding of fare rules is that if something is not mentioned, then it does not apply (eg: all fares are flexible by default, unless the fare rules say they're not). This could be taken as implying that a fully flexible fare can be downgraded to another fully flexible fare (as there are no conditions saying the new fare has to be higher) - but I'd like to have something a bit more robust than this, before I try to rely on it...

That is correct -- if this is a fully flexible Fare, you can rebook using any other Fare of your choice and get a refund of the difference.

[KVS Availability Tool 7.1.4/Diamond - Sabre: ***-***/KL/ZFF**/**** USD]

Code:

[Penalties]
      NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
       ANYTIME
       CHANGES AND CANCELLATIONS PERMITTED.
       - FOR CANCELLATIONS AFTER DEPARTURE THE REFUND
       GIVEN WILL BE THE DIFFERENCE BETWEEN THE THE FARE
       PAID AND THE APPLICABLE FARE FLOWN.

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