FlyerTalk Forums - View Single Post - Thai Airways (TG) award booking experiences using UA miles
Old Feb 5, 2013 | 7:46 am
  #1  
elbombo
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Join Date: Jul 2009
Location: Houston, TX
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TG award availability showing on UA.com but agent cannot see it

I'm trying to book a flight on Thai Airways in December 2013 and I just noticed that a bunch of availability shows in different cabins on the flights that I'm looking for on united.com. However, when I call and speak to a UA agent they say that they can't see the space, let alone the flight at all. It's a multi segment trip, so I can't do it online.

What would be going on here? I don't see it on ANA tool either. Is this "real" availibility? Any way I can get it booked?
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