Originally Posted by
Knusper
In case I miss a flight - e.g. hongkong - sydney, can I just book a replacment flight and lose one of my ONE segments? What happens when a critical flight is concerned, e.g. a trans atlantic flight or the 6th of 6 allowed flights in north america?
(a) Rebooking/Rerouting
(1) Prior to departure
(a) Changes to date/time/oneworld carrier/inventory changes are permitted provided ticketed points remain the same. If the first flight coupon is being changed, and the fare level has increased since ticket issuance, the difference between the old and new fare will be charged. If the fare level has decreased since ticket issuance, no refund will apply.
Exception: For fares originating in TC1, changes to the first international flight and preceeding flights are not permitted less than seven days prior to the date of the first ticketed flight.
(b) Changes other than to Date/time/oneworld carrier/inventory permitted at a charge of USD125.00 per transaction. If the fare level has increased since ticket issuance, the difference between the old and new fare will also be charged. If the fare level has decreased since ticket issuance, no refund will apply.
(2) After Departure
(a) Date/time/oneworld carrier/inventory changes are permitted provided ticketed points remain the same.
(b) Changes other than to Date/time/oneworld carrier/inventory permitted at a charge of USD125.00 per transaction.
(c) No Show requires rebooking at a charge of USD125
(d) If the rerouting results in an increase to the number of continents or extra flight segments previously charged, the ticket shall be recalculated. Ticket may be reissued to any applicable Explorer fare validating all rules of the new fare except for restrictions on retroactive use. Rerouting fee applies when the resulting fare is less than or equal to the original fare. No refund applies. See Upgrading provisions when recalculation results in a new fare basis at a higher value.
If you miss the confirmed flight, you will be rebooked on the next available flight at a charge of 125USD.
What is a transaction? Do they charge only 125 USD even when I change multiple flights of my itineray at once or do they charge 125USD for every flight segment which differs then from the original itineray?
One transaction is one dealing with the ticketing agent. Making 3 chargeable changes in one go is one transaction. Go back later and making another chargeable change is another transaction.
eg, I could go to an airport ticket counter and make 2 date/time/carrier changes (ie, free changes). That is 1 transaction, though no charge, but possible "service" fee.
I go back the next day and make 4 routing changes. That is another transaction, and I'd get charged the 125USD plus a possible service fee.
Go back to an airport counter a week later and make 1 more routing change - another transaction and another 125USD fee.