Originally Posted by
todorovic
Wirelessly posted (BlackBerry 9000 (Bold): Mozilla/5.0 (iPhone; CPU iPhone OS 6_0_2 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10A551 Safari/8536.25)
I guess they've finally gotten to processing Feb stays. The hotel has had my flight info for more than 2 weeks but I just saw the pending charge today after seeing your post. I don't have an issue with the CC but don't appreciate the fact that they simply used the CC on file w/o asking for authorization.
On a (semi)related note, can anyone confirm that they successfully got the bonus points (3 in total per $ spent) on the Hyatt card? The reason I ask is that the pending charge is coded as coming from Alilla resort with no mention of Hyatt.
Some backoffice staff is not good as others there.
They seem to be using the CC on file when they think its time. So everyone who would like to assure that a certain card is used at a certain date I would highly recommend contacting them two months before, telling them exactly which card to use and when.
If you don't get a reply in time, keep mailing or give them a call.