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Old Feb 4, 2013 | 5:48 pm
  #1225  
neuromancer
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Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,205
Originally Posted by Tedimed
I have three accounts. At the end of December survey invitation stopped arriving for the oldest one (I collected $123 and I only need 2 more for HH awards).
Is this happening to you and what to do? I contaced costumer service (I thought it was a technical error, because before I used to get 3-4 per week, minimum), but they did not give me specific answer. Just that my profile not meet customers' needs. Strange, because I have same profile on the other two accounts (I still geting invitation, less then before, but still...). Any suggestion? Thanks!
If they stop sending surveys, there isn't much you can do. You can revisit old surveys, so occasionally some quick surveys and profile updates for 0.10 come out, which will help you to get the missing $2 and cash out.
The "profile" they are talking about consists of all the answers you have given them, not just what you see in e-rewards site.
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