Originally Posted by
UA Insider
In this particular case, given the circumstances, we will honor the higher rates regardless of your travel date. There are a few complexities involved with posting miles at the higher rates, so please bear with us. Specifically, if you booked your ticket through United, we will proactively adjust amounts after their initial posting (typically within a few days of when the original flight is credited). However, if you booked through someone other than United (like another airline or travel agency), you will have to contact the MileagePlus Service Center after your miles have initially posted in order to make the adjustment.
Dear Shannon,
We thank you for the consideration in honoring the miles. We really do appreciate it!^
I just got off of the phone and it took the agent a while to find the method to honor the 150%. She then put me on hold for 35 minutes and came back saying her system is giving her problems and if I could call back. Yeah, I guess I can call back. I too wish there was an easier way than doing this by phone. I have 6 flights in January (x2 people) missing the extra % and on 3 different airline partners. I can tell this is not going to be easy.
