FlyerTalk Forums - View Single Post - Epic CS Failure @ LAX - AE pilot only employee who offered help
Old Feb 4, 2013, 1:48 pm
  #11  
CubsFanJohn
 
Join Date: May 2010
Location: Downers Grove, IL
Programs: UA Mileage Plus, AA Advantage
Posts: 5,983
Sounds like the AE CS Agent in LAX needs some "re-training." You do have to wonder why they sent the flight to LAX instead of SLC.
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