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Originally Posted by sg7z
My wife was flying on an award ticket from my Star Alliance miles yesterday PHL-DCA (US3823) which was delayed approximately 3 hours due to mechanical issues. Is she entitled to any compensation from the airline?
Thanks.
Unfortunately, she is not due any compensation. However, if she writes to customer relations succinctly explaining what happened, they may throw a credit your way.
3 hours is quite unreasonable for a mechanical (airline's control) delay.