FlyerTalk Forums - View Single Post - No Good Deed Goes Unpunished: Not all Travel Agent WT+ Tickets are Upgradeable
Old Feb 3, 2013 | 7:22 am
  #1  
710 77345
 
Join Date: Oct 2003
Location: London
Posts: 3,500
No Good Deed Goes Unpunished: Not all Travel Agent WT+ Tickets are Upgradeable

With the recent changes to MFUs allowing travel agent tickets to be purchased, I recommended that a relative book WT+ rather than WT for her next trip with the hope that Avios CW availability would open up.

She handed over the extra cash to her travel agent, and I kept a close eye on BA.com for the CW seats to open up close to departure.

These have now appeared at T-48, but it turns out (after speaking to BA) that the ticket purchased from the travel agent has a "bulk tour" fare basis and can't be upgraded, despite the fact it is a regular ticket on 125 stock, and is not a group booking - just a regular PNR with a solo traveller on BA metal.

Now I am sure this restriction is in the BA T&Cs, but wanted to flag up the fact that what appears to be a "regular T class ticket from a travel agent" may not be eligible for MFU, and the hours I have spent in vain searching for availability will count for nought against the complaints from the passenger when I pick her up!
710 77345 is offline