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Thread: Call center ranking: HNL, ORD, everyone else
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Old Feb 3, 2013 | 7:15 am
  #26  
channa
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Originally Posted by mitchmu
Secondly, HNL is one of the most expensive cities in the country, so it follows that wages there must also be relatively high.
This does not necessarily follow.

Supply and demand drive market forces. Demand to live in Hawaii is extremely high, and jobs are scarce, which reduces wage pressure. This is a bit of an old study that describes the phenomenon. The minimum wage in Hawaii is no different than that of Mississippi.

I've known people who have moved there and experienced significant pay cuts.

So while rent is likely high for the space, wages are probably in line with other call centers. And ability to recruit Japanese speakers is probably excellent, which comes in handy due to UA's NRT hub.
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