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Thread: Call center ranking: HNL, ORD, everyone else
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Old Feb 3, 2013 | 5:23 am
  #20  
weirdlyndon
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Originally Posted by hobo13
I was just referring to giving a bit more flexibility on schedule changes, and without the attitude of certain US call centers. Nothing too exciting. I do find the off-shore agents to be very friendly and would miss them if they were discontinued.
Absolutely agree! I purposely call overseas agents to get things done. Helps me avoid the "if you don't like what you're told, hang up and call again" mantra found everywhere on this site.
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