Originally Posted by
dgcpaphd
UA had many customers who were close to reaching the million-mile goal. Those customers similarly accelerated their travel solely based on the inducement advertised by UA. UA also owes those people money/reimbursement.
IANAL but IMO a customer would not need to "accelerate" their flying, they simply would have to show that they relied on the lifetime benefits assertions provided on UA's website. Even flyers who had only flown a small number of miles with UA should be considered. If a customer decided to fly UA based in part on the provision of future lifetime benefits for crossing MM thresholds they should reasonably expect those published lifetime benefits to be honored upon crossing the thresholds.