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Thread: How long for a reply from Customer Service?
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Old Feb 1, 2013 | 5:13 pm
  #8  
JPat
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Join Date: Mar 2008
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Originally Posted by golfingboy
I have a mileage posting issue from Oct that I emailed about in Nov and never heard back. AS's customer service response lead-time is abysmal at best.
Regrettably this is exactly the same experience that I have encountered over an upgrade issue that came up two times in the Oct/Nov time frame.
Even if they just wrote me an email to tell me I'm full of it would be better than the endless non-response this has become....
Last edited by JPat; Feb 1, 2013 at 5:14 pm Reason: spell check!
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