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Thread: How long for a reply from Customer Service?
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Old Jan 31, 2013 | 7:16 am
  #7  
jackal
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Originally Posted by golfingboy
I have a mileage posting issue from Oct that I emailed about in Nov and never heard back. AS's customer service response lead-time is abysmal at best.
Especially for elites. The three emails I've sent United were answered in less than 15 minutes.
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