Originally Posted by
channa
If I weren't in striking distance of 2MM, I wouldn't tough it out like this.
...and I am not so sure that achieving 2MM is worth the "pain"...I am less than one year's flying from 4MM and lifetime GS but I am making no special effort to fly UA with it poor reliability, miserable customer service and, most importantly, the executive suite's disdain for its most loyal customers. The reality is that achieving "status" with the "new"United Airlines is not worth the misery of achieving it!