Thanks, I did notice the sticky after I posted.

I mean it just strikes me as ironic that a consumer is trying to give Delta business and the website is turning them away.

I wonder how long it would take for the website to be straightened out if Delta execs. had their bonuses tied to a customer satisfaction rating on the website. Give consumers a 500 mile bonus to complete a short survey rating.

It (the website) might be sorted fairly quickly. @:-)