FlyerTalk Forums - View Single Post - Suggested compensation / points / status for US Airways experience
Old Jan 29, 2013 | 7:45 pm
  #12  
jimcfsus
 
Join Date: Jun 2003
Location: Athens, WV, USA; a US cockroach long before it was in FFOCUS; now a lowly US5 for only the 2nd time in 20 years.
Programs: US5
Posts: 3,050
Originally Posted by chrisj500
The original DCA gate agent was confused, and thought I was going to Charleston, SC - not Charleston, WV. She had already began rebooking me, and like I said - I have some responsibility for that as well. This also delayed everything, and I was really annoyed when I realized the plane didn't board for another hour.
Let me pass on some advice that the gate agents at CRW passed to me 20+ years ago when I first moved to West Virginia...

Refer to CRW as "Charlie West" and CHS as "Charlie South". That way you will never get the agents confused as to where you are headed. Now whether that will work today, who knows, as we know the gate agents are paid little more than minimum wage (especially the regional based ones) and aren't trained in the same manner that the mainline agents were 20 years ago.
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