JAC-LAX-SFO. CRJ equipment.

They needed to pull 6 passengers off the plan for weight. They pleaded and pleaded for a long time, only offered people $250 voucher and overnight stay. Next flight was the following day.

Only 5 volunteered. So, they then grabbed a cart full of bags off the plane (like 20 of them), put them out the plane window and said "do you see your bags? they're not going with us unless someone else gets off the plane. and if you need your bag with you, then you should get off the plane".

Then had like 7 passengers with connections to SYD freak out. They totally got screwed. There were some passengers that volunteered to have their bags removed and they didn't care! Nobody else got off the flight, so the bags didn't go.

Really unprofessional and very disappointing.

Oh and I missed my connection to SFO, next flight was 4.5 hours later and ruined my saturday night - that's a different thread coming soon.