Originally Posted by scottish_colin

SFO yesterday. Checked my code ahead of time - knew I had 3 beeps. Tried to go straight to the PreCheck line - was denied by the obnoxious woman guarding the gap at the Elite checkpoint. I turned to head to the GS line instead and was berated for not joining the end of the regular Elite security line - I'm not sure why she cared whether or not I wanted to join the line.

Got the 3 beeps at GS and got routed to the PreCheck lane anyway. The TSA agent had obviously seen what had happened and was just shaking his head and laughing about it with me.

They really need to be most consistent at SFO - most times I can walk straight through the normal Elite line and into PreCheck. There's not a great deal of benefit to it if you have to wait in a 20-30 minute Elite security line before getting to PreCheck. They could solve everything by having another scanner at the gap and letting the 3 beeps folks cross the line and enter the PreCheck lane. Hell, I'll even buy the scanner for them :P