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Thread: Refused lounge access [flying domestic; no recognition of same day qualifying flight]
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Old Jan 27, 2013 | 4:31 am
  #120  
mad_rich
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Join Date: Mar 2004
Location: Newcastle, UK
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They've been getting this wrong for years, and it's not acceptable.

Either they're not communicating the rules correctly to the lounge staff, or they're promising customers one thing, and telling staff a different thing.
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