After a recent one night stay at the Westin DTW, I received a folio that was much much higher than expected. It came by e-mail, in the morning, but not before the early morning flight out of DTW. Since I don't get a paper copy anymore, and almost never have any issues, it was a nice surprise in my inbox.

The folio had two charges for in room dining- very interesting because we did not have in room dining. I had the MOD e-mail the copy of the signed receipts. The first one looked right, with my wife's handwritten name/signature was on it as expected. The second receipt, though, was extremely suspect. The hand written name in print looked nothing like either of our writing, nor did the signature. It looked like someone tried to copy my wife's name/signature from the previous receipt. It wasn't even a close match. The name in print was laughably way off, and the signature was only slightly better. My wife's signature looks like a bunch of squiggles, but it makes out her initials. The signature on the second receipt barely got 1.5 out of the 3 initials (and a poor job at that).

The MOD agreed to remove the second charge, but I'm still concerned about the ethics of all this, as well as possible systematic/recurrent problems of this nature at the property. It was a busy night here with all the weather issues, so a tired bleary eye traveler might miss this type of thing.

At any rate, be sure to keep an eye on your folios, especially at this property.