Originally Posted by
RichmondFlyer
Okay, so I was on that Brussels flight yesterday afternoon. This may be crass, but is there any chance that I get some courtesy miles or EQM's for this?
if the incident did not cause you to miss your connecting flight or lead to a lengthy delay (ie, >45 mins) in disembarking the a/c, then yes, it would be somewhat ridiculous to request compensation in this case. its fairly obvious they screwed up but if it didn't cost you time or trouble with your connection, i sure wouldn't grant that request if i were reading it as a CSR.
for the record i have never heard of UA or any other airline giving EQM as compensation. you'd get an e-cert or RDMs only.