Originally Posted by
MSPeconomist
Could CustValSeg be our spend so far this year on DL tickets, excluding taxes, in thousands of dollars? That could explain mine, or mine might be my segments last year on M+ fares, but that seems like a very imperfect way to evaluate customers.
I think it is simply a value. Nothing to do with your spend. I believe the lower the value, the less valuable you are to DL. I think the highest we had so far was 33.
I am a "0", given that I flew once with DL on an AF issued ticket in 2012