Originally Posted by
sfogate
Has any Premium/Elite customer failed to secure space in the overhead bin since the merger if you boarded at boarding time?
My wife was in the middle of Group 2 and had trouble finding space above our row this weekend when the process was messy, and I definitely noticed it as more of an issue towards the front of the plane vs the back (presumably because people in Group 2 are more likely to be in E+).
I will say, though, that Group 2 did fine on the flight where they had the lanes and the agents enforced the groups. So, yes, we are seeing the new process as it is practiced, not as it was designed.
My issue is overhead space near my seat. Personally, if they assure me of that, they can board me last. Although taking 45 minutes vs 25 minutes, and watching the craziness at gate and on plane is not fun.