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Old Jan 24, 2013 | 10:22 am
  #219  
flyer215
 
Join Date: Sep 2010
Location: SFO
Programs: AA ExPlat; UA GS (via MM companion); SPG
Posts: 362
Used the online tool to book a DONE5, originating in BUD, first leg BUD-LHR using the AA codeshare flight number for a BA-operated flight.

Took my (US) AA mastercard, said the price would be blah-blah euros...

Last page comes up. I get a record locator, says itinerary confirmed. Also get an email from "[email protected]" stating the same.

However, last page also has this on it:

"The following error(s) occured
The notification of your booking has not reached your reservation office. In order to ensure that your reservation is confirmed, it is imperative that you contact your reservation office by phone or mail and provide them with your confirmation number. (4622)"

I call into AA RTW this morning. They say they can see my entire itinerary is there... and that it is probably just waiting for "the european desk" to finish ticketing.

No charge to my CC yet, though I did call in to tell them to expect a charge from AA somewhere in Europe in about the amount I was quoted on the last page ~7800 EUR.

------------------

Am I good? Or does this error message signal something dire is in the works and I need to call AA RTW again?

I should also note that for a brief period last evening after booking I could see the locator under my AA account, but attempting to view details would make the web page choke. As of this morning, it is no longer present under my account. Searching manually for it causes the website to barf errors. And yet the RTW desk can see it in all its glory apparently. Odd.

First time booking one of these, sorry if this is the wrong spot for the question.
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