FlyerTalk Forums - View Single Post - Electronics off when the door is closed, but FA uses e-reader
Old Jan 24, 2013 | 8:39 am
  #5  
lhrsfo
FlyerTalk Evangelist
30 Countries Visited
1M
All eyes on you!
15 Years on Site
 
Join Date: Jan 2009
Location: London & Sonoma CA
Programs: UA Plat, MM *G for life, AY Plat, BA Silver
Posts: 10,553
We all know the issue here. It's a silly out-dated rule, but it's too expensive / difficult to change it, so the rule remains. But everyone knows it's silly.

So, the FA does follows his / her training and makes everyone power down, following the letter of the rule, but then ignores the letter of the rule and follows only its intent. A well-run airline would have anticipated this problem and trained for it in advance. An adequately run airline would issue an informal reprimand and beef up its training. A badly run airline would ignore it.

I hope UAInsider follows up with the OP and tries to obtain details so that UA can pursue the matter further.
lhrsfo is offline