FlyerTalk Forums - View Single Post - Luggage lost for four days, business class, 2 infants
Old Jan 23, 2013 | 6:39 pm
  #2  
SometimesFlyer
All eyes on you!
15 Years on Site
 
Join Date: Jul 2009
Location: SFO
Programs: UAL SPG Hyatt
Posts: 584
I'm sure many of us have had similar experiences with delayed bags. However yours (96 hours, 2 infants, international destination) gets my sympathies.

That aside, my most recent experience was a domestic transcon where my bag did not show up for 48 hours. For that, I was reimbursed for a change of clothes, basic toiletries and supplies (total about $100) as well as received a goodwill travel cert. I would expect at least the same for you.

(Tip, I would keep any potential ranting to a minimum when I communicate with United. It doesn't seem to help.)
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