We do it at several restaurants where we are regulars. We go in, the hostess sits us down, brings the menus, the manager comes over and asks if we want him to take care of us and he takes away the menus and starts bringing us food.

We have done it for three or four years now in this case, and even though he always offers it to people, he has said very very few take him up on it.

I think it's sad and they are really missing out, but for whatever reason, many (most?) people in the United States are not comfortable if they order off the menu.

Personally, I love it.