Baxter Storey handled the catering for at least one large UK bank that I am familiar with. I was always very impressed by the quality of their operation there.

It is a shame that Do&CO were not picked for the CCR but I guess it would be difficult to fragment the catering provision across lounges.

The biggest failing in the lounges is the management of the staff. I would assume that Baxter Storey will sort this out with their own people.