Upgrade given: J-F

Upgrade location: Gate EK Business Lounge

Route: DXB-JFK

Flight number: EK201 (flight was delayed by 9 hours - change of a/c but op-up remained)

Type of ticket: Flex

Date of travel: 20 January 2013

Tier status: Gold

Tier miles to date: 33,050 (miles were reset on Jan 1st 2013)

Skywards miles balance: 329,576

Number of pax on the same PNR: Single

Skywards DOJ (approx): January 2002

And of course the first letter of your surname: N