Originally Posted by
Mike Jacoubowsky
Back in the day there was never an issue calling and getting the e-cert number. Is that no longer possible?
It is. It can be found. But like with most things CO, it's not easy.
I usually document the PIN and shred the printout. In one, I typoed it, and it didn't work. They were searching for a bit and not finding it, and then I remembered what trip I was VDBed on, gave them the record, and voila, they had it.
Unfortunately it's not as easy as DL's which are against SkyMiles number. That would make finding them a whole lot easier.