FlyerTalk Forums - View Single Post - [Gone] AZ: 320 discount on Alitalia operated flights (.JP)
Old Jan 21, 2013, 2:19 pm
  #1717  
Paul4Travel
 
Join Date: Aug 2012
Location: LHR
Programs: M&M,HH Gold,Accor Plat.,Priority Club Plat. Ambassador,Club Carlson Gold,Marriott Gold,GHA Plat.
Posts: 1,627
Originally Posted by poncherelli
As an update, I received the following email (3 different times) over the weekend:


"Gentile Cliente,
Alitalia informa che, il Suo volo AZ059 del 04/02/2013 è stato cancellato .
Per eventuali ed ulteriori informazioni o per effettuare una nuova prenotazione,
La preghiamo di contattare il Customer Center Alitalia


Cordiali Saluti.

Alitalia


Dear Customer,Alitalia informs you that your flight AZ059 on 04/02/2013 has been cancelled.
For further details and in order to change your reservation,
please get in contact with the Alitalia Customer Center


Regards


Alitalia"


I tried calling again, was told that cannot offer reprotection on another carrier and that my current itinerary is the only one they can offer me.
I think they're right. In fact, airlines are not obliged to reprotect you on another airline, but they have to reprotect you (then in AZ network))
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