Originally Posted by
poncherelli
As an update, I received the following email (3 different times) over the weekend:
"Gentile Cliente,
Alitalia informa che, il Suo volo AZ059 del 04/02/2013 è stato cancellato .
Per eventuali ed ulteriori informazioni o per effettuare una nuova prenotazione,
La preghiamo di contattare il Customer Center Alitalia
Cordiali Saluti.
Alitalia
Dear Customer,Alitalia informs you that your flight AZ059 on 04/02/2013 has been cancelled.
For further details and in order to change your reservation,
please get in contact with the Alitalia Customer Center
Regards
Alitalia"
I tried calling again, was told that cannot offer reprotection on another carrier and that my current itinerary is the only one they can offer me.
I think they're right. In fact, airlines are not obliged to reprotect you on another airline, but they have to reprotect you (then in AZ network))