Originally Posted by
the4aces
A few months ago I canceled a flight and united issued a travel certificate. I totally forgot about the certificate. Where can I find the information and details on how to redeem these certificates?
Ryan
Did they send you an electronic certificate? If so, it will have a number. Try in-putting it.
or -
UA has stored mine before under the confirmation code number. So you could check this number, too.
If none of the numbers you have bring up anything online, call in to ask CS to find your record. (This could take a while, so have a book or something on hand.)