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Old Jan 21, 2013 | 11:39 am
  #603  
Petrus
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Join Date: Dec 2006
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Originally Posted by hrnt
I know somebody on that flight. They boarded the flight yesterday, waited 7 hours (!) at the gate without pushing back and then finally the flight was moved to the next day. Needless to say he was not impressed.

Extra points to BA for failing to provide hotel accommodation.
If true (people tend to exaggerate when under duress) that is for lack of better words scandalous.

Had this happened to me, even with the very good relationship I have had with BA over the past 5 years and that they tend to look after me very well, that would have meant a stern Good Bye and change of preferred carrier.
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