Originally Posted by
hrnt
I know somebody on that flight. They boarded the flight yesterday, waited 7 hours (!) at the gate without pushing back and then finally the flight was moved to the next day. Needless to say he was not impressed.
Extra points to BA for failing to provide hotel accommodation.
There was a guy telling that story on BBC News earlier today. Come on you lot, who was it? Must be a FF poster.
On a more serious note, all these shenanigans in combination the business with refusing the cameras inside T5 didn't exactly put BA in the best spotlight, bit of a marketing disaster that one.
