Originally Posted by
seat 13a
Trolleys? lounges? New premium security is terrific...but the Gatwick Express is a degraded - and expensive - service...
But the crucial difference is that, with Gatwick, your flight gets out, eventually, snow or no snow...For domestic in winter weather like this, LHR is too much of a risk...
Agree with your comments apart from Gatwick Express one. Yes, the previous trains were nicer but this is the UK. The current train is roughly in line with UK trains and experience. It goes every 15 mins. The time is the same i.e. not degraded and yes, it's pricey but HEX is also expensive (especially given short journey time) and so is UK rail travel in general.
Never use trolleys so can't comment. Lounge has nice (albeit small town / regional) feel to it. Premium security is good (when it's open) and yes, the disruptions / chaos are naturally more easily resolved given the smaller nature of the airport and general operation.