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Thread: QR ground staff unaware of aircraft swap
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Old Jan 19, 2013 | 7:05 am
  #22  
impeymac
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Originally Posted by SimpleDXB
Again, I chuckle on here at the QR defenders making excuses and blaming me for QR's dreadful approach to customer service.

I suppose it's also my fault that they never respond to requests for feedback / refunds and/or other customer comments?
I suspect it's not so much the complaints you make as the way you make them (& respond to others) that's the problem?
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