FlyerTalk Forums - View Single Post - Paid excess baggage fees twice
Thread: Paid excess baggage fees twice
View Single Post
Old Jan 17, 2013 | 5:55 pm
  #9  
PVDtoDEL
All eyes on you!
15 Years on Site
 
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,772
Originally Posted by Aditya Praneeth
Is there a way to formally complaint against these airlines especially when the rules and policies are not clear and also that either airline are at liberty to charge their fees. Has anyone done this before? Any help or directions appreciated.
Both airlines were correct to charge you - there is no valid complaint to make...

Complaining to IATA that excess baggage rules are unclear and not standardized might be a more valid complaint to make, but it's unlikely to achieve anything.
Last edited by PVDtoDEL; Jan 17, 2013 at 6:01 pm
PVDtoDEL is offline  
Reply