FlyerTalk Forums - View Single Post - Issues with Amex Plat with new chip at gas stations [USA]?
Old Jan 17, 2013 | 8:49 am
  #3  
UKCatsHoopsFan
 
Join Date: Sep 2007
Location: CLT
Programs: AA EXP, Marriott Titanium Elite, HH Diamond
Posts: 253
I found this out the hard way this morning. Tried to swipe the card twice and both times, like you, I saw the "See Attendant" message. The attendant was able to swipe the card with no difficulty. As a point of reference, this was at a BP.

I called Amex to see what was up and the CSR immediately noted that I had the new card with the chip and indicated that they were having problems with pay at the pump transactions and that they were working on a fix.
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