FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,217
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The matter, as with many others, will come down to whether the delay can be attributed to extraordinary circumstances which could not have been prevented with reasonable precautions. Rulings to date have been that tech issues have often not been considered to fit within this exclusion. Therefore you may well have a reasonable claim for €600 each, plus meals during your wait (you have already had your accommodation covered, quite properly). Please do let us know how you get on.